Urgently need Customer Support Agent to join our team

Skills Required

Description

Looking for a proactive Customer Support Agent who can confidently handle inquiries and resolve issues in a technical environment. This role requires a strong grasp of communication tools and support systems.

You’ll be assisting users, providing real-time solutions, and documenting feedback for internal improvement. A friendly tone and quick response time are essential.

Basic familiarity with platforms like Firebase and Docker will be useful when working alongside our tech team. You won't be coding, but understanding the tools helps streamline communication.

The ideal candidate should feel comfortable navigating support dashboards, analyzing trends in user feedback, and coordinating with designers using Adobe XD when needed.

If you're organized, dependable, and ready to support a global user base with empathy and professionalism, this role offers a great opportunity to shine.